Shipping policy
Thank you for shopping with UniKart. We are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are processed Monday through Friday, excluding public holidays.
- You will receive a shipping confirmation email with tracking information (where available) once your order has been dispatched.
Shipping Times
Estimated delivery times are:
- Australia: 5–10 business days
- International: 7–15 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Any free shipping promotions will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email (if tracking is available) so you can monitor your delivery.
Delayed or Lost Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us at officialunikart@gmail.com. We will work with the shipping carrier to investigate and assist you.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. UniKart is not responsible for delays or additional costs resulting from incorrect or incomplete addresses provided by the customer.
Customs and Import Duties
For international orders, customs duties, taxes, and import fees (if applicable) are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
UniKart
Email: officialunikart@gmail.com
Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed